Alexey

The motorhome was almost new, and everything worked as it was supposed to. However, interactions with the owner cannot be described as smooth. It all started with a non-legitimate request to present a UK driving licence with at least 2 years of validity, or an international driving licence, which would only be accepted if no UK exam or attestation had been completed. I understand this may be an insurance company requirement; however, this request is against UK law and should be resolved by the owner. The water hose supplied with the motorhome was unusable, as it could not be connected to any of the water points at camper sites (see attached pictures). The gas tank supplied with the motorhome became empty in the middle of the first night, which led us to believe it had not been full. The replacement gas tank we purchased lasted for the following two nights without any issues. We returned the motorhome with a delay due to an unforeseen situation on our way back, and we paid for this delay. However, the unpleasant voice messages from the owner did not help the situation at all. The safety deposit was returned with a significant delay. According to the owner, it had been released, but after contacting Goboony support, they informed us that it had not been released on the owner’s side. There is no way to verify who was correct, but after contacting support, the deposit was refunded immediately. All these interactions with the owner mean this company is not an option for me in the future, and I would not recommend it to anyone else. As so only 2 stars for working almost new motorhome Mai 2026