Paul
This was my first booking. I wanted a motorhome that was reasonably local, not too big, and I could drive on a standard driving licence. This one ticked all the boxes.
Matthew contacted me to discuss my motorhome knowledge, and then sent me a comprehensive document that covered instructions for all the facilities, and asked me to contact him if we had any questions. As a 'newbie' I found this very reassuring.
When we picked up the motorhome Matthew went though a physical demonstration of the facilities inside and outside. We had prior questions but these were all answered before we could ask them! Matthew had put the fridge on charge overnight, so we could put our Milk, Butter, Yoghurt, etc. straight in, which was a nice surprise.
The campervan was easy to drive, and with the motorhome dimensions on the dashboard, I felt confident on our trip to Derby.
My wife and I were off-grid for the long weekend, but we never felt constrained in what we could do.
Matthew was really helpful, and made the hand back really easy for us.
I felt I was lucky to have chosen Matthew and his motorhome for my first trip.
I would definitely use Matthew again.