Katharine

What initially started out as an exciting adventure ended up as being a nightmare. For the first part or our booking, we were parked on grass and this helped with keeping the motorhome stationary. When then moving it and parking on tarmac, it became apparent that handbrake did not work. On more than 1 occasion I had to run into the cab to apply the foot pedal as this was the only way to stop the motorhome rolling backwards. We came home a day early and when returning the vehicle, Natasha chose to stay in her motorhome which was parked just in front, rather than come and speak with us. Her husband was very apologetic and approachable, as was their daughter, or "manager" when I first picked the motorhome up. Natasha then withheld our £500 security deposit for 22 days as blamed me for her vehicle being unroadworthy. This was subsequentially returned to us after a garage confirmed that the issue was longstanding. My advice would be to always check the MOT history before booking and never book this motorhome. Juni 2024

Reaktion von Natasha When you dive a heavy vehicle for 11100’s of miles with the handbrake engaged, you are very likely to run into problems. Your message asking if you could ignore the red warning light was most unexpected!! The abusive messages that followed were completely unnecessary!!