Tweeny
Handover was good, easy to find etc
Great looking van, nice to ride in, lovely comfy bed.
We travelled to the Outer Hebrides.
We had many problems with the van and was quite difficult for Russell to help too much due to the location, but communication was very good.
We unfortunately had the majority of our vacation with heat, hot water, water, sometimes light. Some of the smaller stops were showerless or couldn’t hook us up, so it was a pretty bleak cold/wet break!
Russell offered some compensation for our continual problems, but unfortunately it went back to Goboony to mediate as things broke down. Goboony sided with us and requested Russel pay a set sum of money.
I am now having to go through the small claims court to retrieve this as it is impossible to reach Russell strangely.
I’d advise to choose another company for your vacation.
I’m sure Russell will now decide to communicate after 2 months of silence, watch this space. .