Dominic
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Kontakt zwischen mir und James 10/10 Die Ausstattung im Van war 10/10 Lieferwagen 6/10 Der einzige Nachteil meiner Reise war, dass aus dem Van Wasser auf das Bett tropfte, der Kühlschrank noch eine Packung Schinken von den letzten Mietern hatte, der Teil des Bettes, auf dem man sitzt, war locker und musste repariert werden, das Knacken Die obere Matratze hatte einen schlechten Geruch und Flecken. Es wurde mir eine Entschädigung in Höhe von £££ angeboten, diese aber trotz dreier SMS noch nicht erhalten.
Reaktion von James
Thanks for your review Dominic, I am sorry that your experience wasnt quite as positive as everyone elses. As discussed there were some issues with the previous rental and a short time until your booking. All issues have now been fully repaired and your recompense paid as agreed - once I had received the payment for the booking and the deposit return. Id like to point out that you didn't chase 3 times for the payment. The first was a text confirming that you had received an email from Goboony to confirm the deposit would be repayed an thanking us for hiring the van. The second was to update that the deposit had been received. The 3rd asking about the recompense on Sunday evening (whilst I was out at a family event). Payment was made Monday morning.
Once again apologies for the issues that you experienced, hence my offer to recompense. All problems have now been fixed.