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We spent a week touring the NC500 in Eric, and had an amazing time! Eric is well equipped with everything you could need, and we were particularly impressed with how comfy the bed was! James gave us a thorough explanation of everything in the van, and was very responsive whenever we needed him (even for our silly questions!). All in all, an absolutely amazing week! August 2026

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Absolutely brilliant experience in the Van! James was very accommodating to our travel disruptions, would recommend to anyone wanting to upgrade there camping life! Thank you James!! Juli 2026

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We rented VW Transporter campervan Eric through GoBoony belonging to James at Campbell Highland Hire (CHH) in Inverness for 7 days. Leaving our car with CHH we headed out to complete the NC500, in a clockwise direction. Collection & handover was fine, the briefing good, & all seemed well. However on day 4 - a Sunday - in the middle of nowhere north of Wick, pouring with rain, the VW died on the road. The quick version (as the long is not pleasant) after waiting hours we were collected & taken by transporter to our camp site in Wick. With everything closed, on Monday a mechanic diagnosed the problem to be the alternator. Not available locally, the VW was to be transported back to Inverness to be repaired, some time on Tuesday. With no alternative vehicle available, potentially losing 3+ days, the prospect of a ‘some time transporter ride’ & the loss of completing the NC500, we were left on our own to figure out a solution to salvage the trip. Locals told us of a Wick to Inverness train, so we purchased tickets Monday afternoon to get back to our car. Again, in short, 4.5 hours to Inverness arriving 2030, meeting with James, collected our car, drove back up to Wick arriving midnight. Next day transferred all belongings van to car, & booked hotels driving back down to complete the NC500. We had to throw away all our food, & remaining camp sites were non-refundable. We lost time and money with this vehicle failure. Seeking some kind of remuneration, GoBoony were immediately empathetic & refunded 4 days as a gesture without hesitation. CHH James however was not empathetic to our situation. James believes refunding the train tickets Wick to Inverness to be a ‘favour’, & not a responsibility/obligation to get us back to our car & origin… our problem his VW failed! Contracts required the VW to be returned fuel tank full. Being 3/4 full as just re-fuelled, it was impossible to top up a dead vehicle! At least he accepted that point not charging us. In light of what happened he offered us 50% off a future rental as the only ‘goodwill gesture’. (Like airline vouchers, the majority are never used by inconvenienced passengers anyway, saving airlines money!). When you undertake a ‘once in a lifetime’ road trip, not likely to return, and experience breaking down in the middle of nowhere (not an incentive to use the same company!), that is not a journey to repeat. We lost time and money, so are not impressed at the lack of understanding and empathy shown by James CHH. His line is blurred between responsibility, obligation, and goodwill. Apparently we are to be grateful of the costs CHH absorbed behind the scenes in recovering the VW due to a dispute with his breakdown cover. The only saving grace we had was not driving the NC500 anti-clockwise, like most do. To be stranded out west, single lane road, totally deserted & hours from anywhere would have been horrendous. Our advice to renters: totally clarify the responsibility of CHH if a breakdown occurs BEFORE leaving Inverness, & download ‘WhatThreeWords’. Breaking down in the middle of nowhere is impossible to pinpoint in many places on the NC500. Those 3 words are lifesavers! Potentially a good company, but due to the attitude shown to us when things went wrong, we cannot recommend Campbell Highland Hire. Customer service is about owning the problem when things go wrong, & it only took a gesture to help offset the cost of what we lost. Shame James does not support that ideal to avoid all writing this. Juli 2026

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James was great, very helpfull to make the handover smooth, quick and easy handover. We went up the west coast to Achiltibuie, then across to the east coast staying in Dornoch and finished our trip around Findhorn. Stan the van was fab easy to drive, had everything we needed, easy to use and very comfy. Definitely would hire from James again Juni 2026

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Had an amazing trip exploring the NC500 in Ernie. James was helpful and accommodating from first contact and would highly recommend anyone to book with him in confidence. Juni 2026

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Everything about or booking with James for the hire of Eric was smooth and effortless. The booking process, communication and the hand over were all made very simple. Myself and my husband took Eric for 9 nights and completed the NC500, Eric did not skip a beat, we had a great time and would defiantly use again ourselves and recommend to anyone looking to hire. Eric has a awning and camping chairs and table to enable outdoor dining. There is a hob, oven and sink in the van. Eric is capable of sleeping 4, we were comfortable as a couple. Thank you James and Eric for helping make our trip so pleasurable. Juni 2026

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James nous a très bien accueilli lorsque nous avons pris possession de notre van, et surtout, il s'est montré très compréhensif et réactif lorsque le van est tombé en panne. Nous avons pu revenir à Inverness, où un autre van nous attendait, et nous avons pu poursuivre notre périple sur la North Coast 500 sans souci! Le premier van comme le deuxième , deux vw Transporter étaient très confortables et bien équipés, on peut se faire à manger sans problème, et on y dort bien grâce à la couette chaude et moelleuse fournie par James. Juni 2026

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We recently had the pleasure of hiring out Stan for our 2-week campervan adventure around the NC500 and inner Hebrides, for which he was the perfect travel companion - we couldn’t recommend him more! Ideal size for a couple (and the roads), comes equipped with all the essentials that you’ll need, reliable and comfortable. We cooked many meals on the hob and also shared our engagement with Stan via some champagne in plastic cups. We stayed in campsites every night but if you’re happy going without a toilet, parking somewhere for the night would work just as well. James provided an excellent service, quick to reply, professional, friendly and helpful. We would definitely recommend taking Stan on your NC500 adventures and beyond! A huge thank you to James for the 5-star service once again! We hope to come back one day and rebook Stan to make many more great memories! Juni 2026

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James was fantastic and Ollie was awesome - the NC500 is very special. Juni 2026

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We had a great time in Eric and had everything we needed for a great holiday travelling around Scotland. James is so welcoming and very responsive to any queries/ questions. We hope to hire again from him in the future Juni 2026